I walked into this store for the first time and inquired about some higher end bottles. The sales guy checked the prices on the internet (REALLY?) and changed the prices in the system in front of my eyes (REALLY!). Not only would he not honor the initial prices, he later referred me as a terrible customer because I'm NOT A GOOD PAYING customer.
Overland Park Police appeared about 15 minutes after I was asked to leave. A very professional male/female officer team arrived. They advised me I was at risk of Criminal Trespass If I remained in the store. I have written an extensive account of the experience here. It does not appear to be listing.
I will attempt to recover my story and give a full account of how MDL does business with a 5 year loyal customer.
HORRIBLE experience!!
Favorite place to get adult beverages and more! Staff is very helpful and they have a very wide variety of everything. Prices are affordable.
Shoppers be aware and be ready to become a GOOD PAYING CUSTOMER.
David Hass
Terrible customer service. No business integrity.
A young blonde night-manager fellow at MDL declined my attempt to purchase a box of Sangria wine tonight. I have repeatedly requested that Sarah Hickock implement name-tags for her employees I do not know his name and he was unwilling to divulge it. He requested that I leave his store and was not welcome there. I insisted that OP Police be called to document the situation. He complied.
Nice stock didn't find what I was looking for but found a replacement easily. Decent prices and nice staff
Great selection of beers and prices were very reasonable. Looked like lots of wines to choose from but I'm not much of a wine guy. Good prices on hard liquor too.
Mdl Wine Spirits is a US Liquor Store based in Overland Park, Kansas. Mdl Wine Spirits is located at 8850 W 95th St, Overland Park, KS 66212, USA.
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