I have gone to this place twice. The first was great and I enjoyed bowling with my family. The second time was much worse. We were placed next to birthday party. We requested to move one lane over and they did move us.
Before any readers of this think we we rude to the other groups, we were not. We were polite when handling the situation. I don't about you all, but one thing I don't ever want to deal with is hitting someone with a bowling ball and when safety is compromised by poor behavior and then you're threatened because you speak up...I have no words.
They were acting like like they were on a playground or a play pen and if we continued someone was going to get injured. After having to deal with this from two groups on either side was bad enough and as we paid we complained.
They would run into our lanes and generally we had to be more worried about where they were than playing our game. We politely mentioned something to one of the adults of the left group; we were no longer near the birthday group. She apologized and rounded up at least 6 kids off the wood, but one of the other adults overheard and said how we should be saying "excuse me" to them. At this time our final player was finishing their last throw. We quit after that first game.
Despite staff giving us free bowling coupons for our next visit, unless we can use them at another location they'll probably never get used. The place is alright and the staff was good, but when our game is ruined by poorly behaved children who aren't reined in by staff or their parents, and when those parents try to threaten us because they're upset we said something, it isn't worth it to go anymore.
After paying we began to walk out. One of their members came running up to us and confronted us yelling and acting aggressive. He wasn't happy we mentioned something about the kids. Other members of his group had to intervene and pushed him back away from us.
I love going to this bowling alley. Super friendly staff that are always willing to help us out. Lanes are very nice in my opinion. Game room for the kids to play in. Pro shop with things to purchase. Snack bar and drinks. 5 stars in my book.
However the issue occurred again when they shoved a huge group in the two lanes to our left after 6 frames in our first game. Both groups (birthday group and people to our left) had kids everywhere.
The children had nearly tripped two members of our group and multiple times we had to stop the wind up to throwing the ball because they'd run in front of us into our lane space. This was just in the last two frames of our game after they had setup.
Nothing more happened as we walked out to our vehicles and left immediately to avoid him coming after us in the parking where there aren't cameras (I think, even if there were we still didn't want risk more trouble). I doubt we will ever come back here.
Broken lane never fixed. Did not offer a different lane until we were about to leave. Extremely rude and condescending attitude. Never apologized for the inconvenience. Would not recommend.
My experience was not up to standards.it was rigged.I kept losing because the floor had dents.the pins were flying everywhere. Some were fell and some were flying.others didn't even show up.I would bowl but the ten pins would still stand there.shoes did not fit and many of my peers fell and workers kept interupting by just walking through the lane.I paid hundreds of dollars for absolute bollocks. Hundreds of dollars plus tax making it like 60 bucks!.do not recommend.amf please reply soon.we have to discuss something.overall great place.would recommend
Worst service ever. Paid for a 2 or 3 games and they shut us down after 1.5 said. They gave no reason why but said to get the lane running again they would have to call some out of area main office. We have office vs. Office games and we get really competitive so to be shut down mid game was really annoying. The service may have been worse though we order pizza 2 pepperoni and a while later we had 1 cheese pizza no silverware or plates and the server said they didn't have the drinks which were advertised on the score keeper. Since we definitely weren't given a menu. I wouldn't have even put a star but I would rather get the word out.
Amf College Lanes is a US Bowling Alley based in Overland Park, Kansas. Amf College Lanes is located at 10201 College Blvd, Overland Park, KS 66210, USA.
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