I was interested in purchasing a new vehicle during the summer clearance event. The website for Overland Park Dodge was streamlined and easy to use. I found the car I was interested in. I then used the online chat who were very polite and scheduled a time to test drive. I was contacted almost immediately by the sales associate Terry Mykins. I was surprised since it was a Sunday evening. We had a great conversation and I scheduled to come in the next day for the test drive. I came in early and Terry had the car ready to go. I loved the car and decided to purchase it. Terry was easy to work with on pricing and Roger Heath the finance guy went out of his way to find me the best financing options. I ended up purchasing some additional warranties and I received them at a reasonable rate! Terry followed me home and then drove me back. He was very detailed in explaining the features of my new charger. All together a very quick, but thorough buying experience! Extremely polite staff! They went out of their way to ensure they helped me into my dream car! I will be recommending them to anyone who will listen! I even got extra business cards!
Tom Gingrich
I will never do business with Chrysler/Jeep/ Dodge again.
Sue and I have purchased several automobiles from Overland Park Chrysler Jeep but I will say that Steve Snyder really was helpful in make our purchase smooth and informative. Making decisions to buy automobiles can be very long and drawn out, but not this time.
I have had an awful experience with this dealership. My 2010 Jeep Wrangler has a little over 41000 miles. I took the car into the dealer following a check engine light issue. I was told that I needed to pay $250 for a diagnostic. Then, I received a call that I would need to pay over $800 for another level of diagnostics.The service advisor told me that he guesstimated the total cost of repair at $3000 to $3500. (They are assuming a cylinder head issue.)
I asked to speak to the GM at 2:30 on a Monday. I was told he was gone for the day. The Chrysler customer care center also proved to be a laugh. Perfect.
Just purchased a challenger and i was very happy with it. Terry Mykins did an amazing job with the whole process, being friendly, patient, and willing to walk you through everything and not just eager to get you to buy something and push you off the lot. Will definitely come back for another car when i'm in the market again and will definitely recommend anyone to come her to get a vehicle from him and Op Jeep!
Thanks to your Sales Team for this great experience!
I have never purchased a vehicle from an out of my state dealership, but this experience made it worthwhile. Terry was so patient and accommodating spanning a 2 month period. There was no pressure and lots of assurance that I was getting exactly what I was hoping for. Even up until the point I was going to purchase, I changed my mind to a different vehicle and there were no issues about that. It was seamless. Every little thing went smoothly, especially when I arrived to pick up the car and settle the payments and options. I am very pleased at the different/unique payment options that I can and will continue to take advantage of at this dealership. They are ahead of the curve.
Roger Heath handled all the paper work fast and gave us options for warrantees on the Town & County Chrysler Van with no pressure.
I then asked for a quote to purchase the vehicle. The used car manager said the Jeep was worth about $10,000. The kbb trade-in is over $15000. Ridiculous. The car has been serviced at every interval, has zero after market add-ons, and has been well taken care of.
Overland Park Jeep Dodge Ram Chrysler is a US Car Dealer based in Overland Park, Kansas. Overland Park Jeep Dodge Ram Chrysler is located at 8775 Metcalf Ave, Overland Park, KS 66212, USA.
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