We are always pleased with the service we receive. That is why we keep coming back!
Things you should know before going here:
Though the staff is friendly, I wouldn't recommend this place.
I called several places in the area for quotes and tire types regarding tire replacement. The only lower quote I received was from Sears Automotive, but they were basing their quote on a tire that was rated 1 to 2 levels below what was recommended for my truck. BV Goodyear did not have my tires in stock, but they were able to order the exact same model as what I was already using and had them in the shop that afternoon. I dropped my truck off over lunch and it was done about an hour later. I was able to pick it up after work since they didn't close until 7pm that day. These guys answered all of my questions regarding tire types, cost, road hazard insurance, patch jobs, everything I could throw at them. My phone contact there was Billy. I had this work done yesterday, so far everything is great! If something happens I'll update this review.
Two new tires put on. These guys got the job done well. Same day service.
Best service I think I've ever had at a Goodyear place!
1) this is not a corporate Goodyear store, so do not expect the same level of service or attention. I mistakenly thought this was a Goodyear store, but it is not. When we blew a tire and took it to a Goodyear store, they provided a tread report and recommendation for replacing the tire. They also checked the alignment before and after. They also put the donut, jack and tools back where they belong. This location didn't do any of that.
2) they do not take appointments. I spent 3 hours waiting to have one tire changed. I was not warned it would be a long wait. I was not given any updates until I asked.
I'm going to company for 19 years I'm an A+ rating on the Better Business Bureau let me tell you what the owner of the Goodyear store told me. Walked in and ready to buy tires an older man that said he owned the place said he can't get the tires till tomorrow he doesn't have any in stock acted like he didn't want to do business whatsoever and then gave me a price $50 more than every other place I told him that the other Goodyear store just quoted me a price he said good that's a great place to go get your tires. I would recommend always going someplace else to get your tires the owner of this place is a jerk!
3) check your car functionality when you leave. My interior hood release was detached from its hinge, so I will spend more time having them fix it.
Blue Valley Goodyear is a US Car Repair based in Overland Park, Kansas. Blue Valley Goodyear is located at 6717 W 119th St, Overland Park, KS 66209, USA.
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