My 1st experience bringing my Jack Russell to Petworks Veterinary Hospital last week was wonderful. EVERYONE on staff was really kind and professional. Also, the treatment she received for her allergies is working out great. Am very happy I transferred her records from Banfield to Petworks. She's not just a number any more -- Petworks cares!
This was from a couple of years ago, but I was recently reminded of how mad I am with Petworks. We had to put our cat down and were presented some choices for cremation. We decided not to keep the ashes (cheaper for mass cremation) and instead opted for a plaster paw print. Weeks passed and we never got notification that the paw print was ready, so we finally called. They couldn't find it and after a few days an associate lied to us and said it was probably lost in the mail. Simple fact, they never did the print. They also had no reason to mail it and risk it getting broken; we could have just picked it up. Now we have no memento for our loved one. We weren't even offered a refund for the print we didn't receive. We had very little interaction with the doctors until the very end so I can't review much about them; they may be wonderful. We mostly went in for grooming every few months which was a racket in itself. We got hit with sedation charges at random times and never with our consent. It seemed to be consistent when a particular young lady did the grooming. Our cat was not agile in the least and didn't typically exert much strength. He was just a growler. The other young man groomer said he was the easiest cat he's ever groomed, so go figure. Suffice to say, we won't be taking our new puppy here.
Our dog has been in Dr. Callicott's care for three years now and every visit has been worth five stars. His entire team truly loves animals and it shows in their professionalism and compassion. Our dog was recently hurt at his boarding place (not Petworks) and Petworks re-arranged schedules so he could have emergency surgery. Zero complications from the surgery and our dog is now 100% back to normal. We cannot praise Petworks enough and will continue to take our current dog and future dogs here.
Petworks is amazing! I was reluctant to find a new veterinary hospital after moving an hour away from our family vet that I had been going to for 12 years and I am so glad I found this place! Our first visit we were immediately welcomed by staff as if we had been life-long customers. We were checked in and saw the Vet in a matter of minutes. They were very informative and knowledgeable about their pet-products, but never tried to pressure me into any kind of purchases. I just recently had my second visit to Petworks, do to my dogs non-stop itching. Unsure if it was fleas or he needed his glands cleaned, I called to make an appointment. The Vet was booked for the remainder of the week and my pup was going to have to go the long holiday weekend uncomfortable. Instead the Vet Asst. said she would be able to see my dog for his minor issue and she saw us during her work shift-change. She did a quick exam and cleaned his anal-glands, and even took my dog outside to "relieve himself" while I paid my bill! I decided to get my dog micro-chipped at the last minute and they did it quick and easy. The staff is so personable you will feel like you're hanging out with you own friends. They accept PetAssure insurance for discounts as well. If you're searching for a new Vet in the area I recommend Petworks!
We have taken our pets to Petworks for over 15 years. Dr Callicott and his staff are so friendly and professional. They have taken such good care of our pets. When our cat had cancer, Dr Callicott was able to operate and remove the tumor. We were so grateful!
I would definitely recommend Petworks to all pet owners.
Petworks Veterinary Hospital is a US Veterinary Care based in Overland Park, Kansas. Petworks Veterinary Hospital is located at 9232 Metcalf Ave, Overland Park, KS 66212, USA.
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