I shopped at Neiman Marcus in YOGA pants, tennis shoes and a hoodie and was never treated like this. The women were kind and helpful. Get a grip.
The women who work here are rude, snobby and arrogant. Honey, you're wearing used clothes. Get out of the better-than-you-pew. IF (and that's a big if) they buy your clothes, they pay pennies on the dollar. They always say the clothes are too outdated or the wrong brand. I saw Levi jeans, so don't get too high and mighty about the labels. You have to show your ID before they even look at your clothes. The conceited woman who took my information kept calling me Michelle. That's not my name. So if you're looking to be screwed out of money, insulted, and be talked down to, this this is the place for you!
I wanted to bring in some clothes and shoes to sale, but after reading the reviews I don't think clothes mentors is worth my time. I have designer clothing and for them to tell me to take my clothes to Goodwill as one seller said is a slap in the face. It seems that they are basing their buying on their own personal taste and not that of the incoming customers. I think I will just take my designer clothes somewhere where it would be appreciated and not discriminated against. What happened to Good Customer Service from owners and their staff? Staff are you trying to fit in with the owner? What's wrong? Be kind to people. Don't keep them waiting, their time is just as valuable as yours.
I never post reviews but perhaps if enough negative posts add up they'll lose business and be forced to change. I felt completely uncomfortable shopping there. I was wearing very casual clothing being as I'm 6 months pregnant and was looking for nicer clothes that fit (the reason I was shopping!) and felt some strong Pretty Woman vibes. They watched me walk around the store as if I'd steal something! This owner needs to realize that customer service is EVERYTHING. If you cannot deign to be friendly and non judgemental to us peasants shopping in your establishment perhaps you shouldn't own your own business.
I was help by Kelly (a personal shopper). She great help me find a great outfit shoes and all that looks hot on me. Definitely will be returning and using Kelly's service again.
Great first experience! Took in about 6 pairs of jeans-Levi's and Chico's-like new, and walked out with $40. With no anticipation to buy since downsizing my closest, I walked out with a pair of Chico summer slacks for $20 in my new size. What a great idea. Just note they only take name brand merchandise for women.
Clothes Mentor is a US Clothing Store based in Overland Park, Kansas. Clothes Mentor is located at 11610 W 135th St, Overland Park, KS 66221, USA.
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