Horrible customer service and unhelpful staff. I called in the am to re-schedule a delivery after driver was 3 hours late the day prior and they said they would call me right back after pulling my information. never got a call back! I called them the next day and they said my re-delivery has to be approved and she couldn't tell me when that would be! a month later... I still don't have my couch!
Everything went great with our move. The driver and the crew on both sides worked well. They moved us from Kansas to Texas. Picked us up on a Saturday morning at 8am and the driver was promptly at our house in Texas on Monday morning at 8am ready to deliver. Everything was unloaded carefully and put in our house where we wanted it. Would definitely use Beltmann again.
We had a wonderful experience with Peace and his crew. What a hard working and pleasant team. No complaints whatsoever. I'd use the Beltmann Group again.
I write this review to warn everybody about Beltmann and North American Moving services. My star for this company is zero. I have extensive experience moving long-distance so I speak from decent knowledge of different moving companies. I used Beltmann and North American to move recently and these people are crooks, liars and irresponsible at best. They picked my stuff and delivered it so that was the only good thing about them. But to begin with they are expensive. I hired them anyways because of the good reviews. But these reviews are written by the company. Hence I am writing my true experience. When the workers picked my stuff they moved quickly. I treated the labor very well, with handsome tip, fancy chocolates, AC while they worked, cold water etc. The workers looked appreciative of all this. But when my stuff was delivered I saw the true nature of these workers. They are lazy and entitled. My boxes were punched, crushed, torn, and several had holes in them. What saved my stuff was my careful packing. But I could not pack my mattress so I paid for them to pack. When I received my mattress there was no plastic wrap around it. It looked brown and dirty. I asked the laborers and they said that is how they received it with no wrap. They also showed me photos of how badly my stuff was dumped in the truck. I filed for a claim which was denied because a dusty mattress is not a damaged mattress. I have repeatedly asked different Beltmann and North American agents why did they charge me for packing my mattress. Nobody has responded to this question. All they say is dusty mattress is not a damaged mattress. I have allergy to dust and yes mattress that is not wrapped in plastic is damaged. My experience also tells me that even if they charge you for packing they are not responsible if your stuff is not packed. Unbelievable! This company is unethical, crooked and full of liars. I am returning to the company I used last summer. They treated my stuff well and yes wrapped my mattress very well after charging me for it.
We had an excellent experience with Beltmann on our move from Kansas to Oklahoma. Their rates were very competitive--easily the lowest of any company we dealt with locally. The salesman who visited our home actively sought ways to save us money--including delivering used boxes to our home. The movers were courteous and efficient and the entire contents our home arrived safely and on time. We shopped around with several companies and are so glad we chose Beltmann.
Beltmann Relocation Group is a US Moving Company based in Overland Park, Kansas. Beltmann Relocation Group is located at 8101 Lenexa Dr, Overland Park, KS 66214, USA.
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